Browsing by Committee Member
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Skiers' and snowboarders' perceptions of the quality of a ski resort in Japan : an application of importance performance analysis and recreation specialization / by Michael Scorgie.
(2008)Identifying customers' perceptions of the strengths and weaknesses of a particular service is an important step in the process of providing good service quality. This insight will allow managers to prioritize and allocate ... -
Understanding Chinese tourists' satisfaction with their travel experiences in Canada / by Kun Zhang.
(2007)The purpose of this study is to better understand Chinese tourists' satisfaction with their travel experiences in Canada. Primarily, tourism studies to date have addressed and examined the consumer or tourism satisfaction ...